Legal Information& Warranty Policy

Refers to Newtech Video Systems Pvt. Ltd. (NVS), including its employees, representatives, affiliates, and authorized partners.

Refers to any individual, organization, company, or entity accessing the website or interacting with NVS through the website.

Website Platform

Refers to the official NVS website, including all associated pages, content, media, forms, and digital services.

By accessing this website, you acknowledge that you have read, understood, and accepted these Website Terms & Conditions.

If you do not agree with any part of these terms, kindly discontinue the use of this website.

The content available on this website is intended solely for general business, informational, and promotional purposes related to NVS products, services, and project solutions.

Users are expected to use the website responsibly and in compliance with all applicable laws and regulations.

All product specifications, visuals, technical details, renderings, layouts, and project references displayed on the website are indicative in nature and may be modified without prior notice.

Actual product configurations, dimensions, finishes, and deliverables may vary depending on project scope, technical requirements, and mutually agreed commercial terms.

Any enquiry, request, or communication submitted through the website shall not be considered a final contractual commitment unless confirmed officially by NVS.

Warranty coverage, technical support, AMC/CAMC services, and maintenance assistance shall be provided based on mutually agreed terms finalized during project execution or product delivery.

Warranty applicability may differ depending on Product type, Project scope, Installation conditions, Operating environment and Commercial agreement.

Detailed warranty and support information may be shared separately during project finalization.

Warranty Exclusions:

Physical damage

Improper installation

Unauthorized repair / modification

Water or fire damage

Voltage fluctuation

Natural disasters

Improper operation or maintenance

Removal or alteration of serial numbers

All website materials including logos, graphics, product images, videos, technical documents, designs, text content and layouts are the exclusive property of NVS unless otherwise specified.

No content from this website may be copied, reproduced, modified, published, or commercially used without prior written approval from NVS.

Use website for unlawful purposes

Attempt unauthorized access

Upload malicious software

Misrepresent association with NVS

Copy or misuse website content

Disrupt website functionality or security

This website may include links to third-party websites or external platforms for user convenience.

NVS does not control or take responsibility for content, policies, or practices of third-party websites.

All information available on the website is provided on an 'as available' basis.

NVS does not guarantee uninterrupted website access, complete accuracy of content, error-free information, compatibility with all systems or third-party content.

Technical specifications and visuals may change based on product updates and project requirements.

NVS shall not be responsible for direct, indirect, incidental, or consequential damages arising from website use, inability to access, reliance on website information, technical interruptions, external links or third-party services.

Users access and use the website at their own discretion and risk.

Users agree to receive communication related to quotations, project discussions, technical support, service updates and business communication.

User information shall be managed in accordance with the NVS Privacy Policy.

Clients may contact the NVS support team for technical assistance, troubleshooting support, maintenance services, AMC/CAMC support and service-related enquiries.

Support requests may be managed through email communication, service channels or ticket-based systems.

NVS reserves the right to update, revise, or modify these Website Terms & Conditions at any time without prior notice.

These Website Terms & Conditions shall be governed in accordance with the laws of India.

Any disputes shall be subject to jurisdiction of competent courts in India.